NEW DELHI: Chinese phone major
was caught in a controversy after users reported on social media that the company’s smartphones were not displaying weather for
. The company blamed “technical error” for the issue, and said “the same has been fixed”.
The confusion around Arunachal comes at a time when India and China are engaged in a border dispute. The display of Arunachal on the map has also been a
Xiaomi was caught in the cross-fire after its users posted on the social media that the company’s smartphones were not displaying weather for Arunachal Pradesh. The company’s Indian subsidiary Mi India clarified that the issue cropped up owing to a
in its app.
“At Mi India, we take great pride in the love and trust that our fans and consumers across the country have bestowed on us. We would like to clarify that the weather app on our devices uses data from multiple third-party data sources and we understand that for many locations, the weather-related data is not available on the current app. This is a technical error on our application,” the company said.
The statement, that came early in the day before the issue was resolved, also said that Mi India is working on improving the app to get the best experience for our users. “As always, we are committed to India to provide them with the best user experience.”
Towards the evening, the company said that the matter has been resolved. “There was a technical issue in our weather app that we had identified. The same has been fixed,” a spokesperson for Mi India said.