has launched a new programme for those who buy smartphones from its portal. The new programme, called
Flipkart Warranty Assistant
, has been launched at Rs 99 on the purchase on any smartphone from the website, said the company in a statement.
Assistant programme “aims to assist customers with issues such as manufacturing defects, software and hardware issues, which are covered in the terms and conditions of the brand warranty, within the warranty period of the product. Consumers can avail this plan for any smartphone that they buy on the platform.”
Even though the company says that the programme is live for any smartphone that the customers wish to buy on the platform, it doesn’t seem to be live on either the website or the app. Also more details about what all is covered in this plan will become clear once it is live on the e-commerce website.
“As customers continue to stay safe at home, Flipkart continues to ensure optimum customer satisfaction by helping them fix their phones without stepping out of their homes,” said Flipkart in a statement.
It remains to be seen if other e-commerce players such as Amazon and Paytm Mall will be following the footsteps to offer such services to its customers.